Frequently Asked Questions

GOT A QUESTION? GET YOUR ANSWER

Our business hours are Monday to Friday, 8am to 5pm (Eastern Standard Time).
Orders are normally processed within 3 business days, delays may occur during high demand season.

No, especially when it comes to configurable items. You will be provided with the standard lead time of your order when it has been processed in the system.

You will not be automatically billed to your credit card. The billing process occurs when your order is complete, packed and ready to leave our manufacture.